For this round of user testing with the Program Operations Managers, we walked them through the proposed workflow that covered all the features while the users spoke aloud their feedback.
Our Script for our Program Operations Manager Interview
We received feedback on our full Ingest and Prep workflow during the user testing session with the Program Operation Managers at NBCU and implemented various changes through several design iterations.
For this round of user testing with the Program Operations Managers, we walked them through the proposed workflow that covered all the features while the users spoke aloud their feedback.
Our Script for our Program Operations Manager Interview
User Testing Session 1 with the Program Operation Managers via WebEx on May 30th, 2019.
The various QC statuses
How the record ID’s are linked to a TVD number (material ID)
The record-ID auto assign
Can view the show name
Ability to apply bulk VCHIP, delivery dates, and QC Statuses
Multiple GMO IDs on same production number for different versions i.e. texted and textless
Ingest & Record IDs - Always default to prod#_1 … no starting from nothing
How users can put info in ahead of prod delivery date and then when content is ingested users can select which GMO ID content is being applied to
In new workflow everything will already be ingested in Mediator so don’t need to apply edits to items that is waiting on delivery
Notes have timestamps
Notes have fix file name
The accountability this workflow creates
Can assign a technician
The bold icons for the “QC status” to quickly know what isn’t ready for delivery at a glance
Ability to view the amount of unfinished notes/edits
The log to track history/updates
Record status - they don’t need it
VCHIP is freeform - should be dropdown with specific options
Material ID (TVD ID) isn’t editable
GMO IDs are required
The “status” section is separate from the notes/edit section
Each new note has new blank fields; a lot of the notes will have the same metadata except for timestamps and instructions
Checking and unchecking boxes and bulk copy and paste to create new notes for the same asset; too much clicking and confusing
Don’t need source file name; will be the GMO item
Nothing :)
To be able to search by compass material ID
Can also freeform edit the compass material ID
To go into this modal for a whole season without having to click on every episode in the asset dashboard
VCHIP to be a dropdown list of options not freeform - use all in google sheet
To convey to mediator if the files have QC passed or not - ultimate goal
GMO IDs
GMO IDs to display what makes it special so other parties can easily find i.e. texted vs textless
No error message if trying to add a note/edit on a GMO ID that isn’t ingested yet; should never have that
GMO ID should be optional
Ability to add multiple notes/edit request in one note i.e. for one file
Because most metadata will be the same except for timestamps
“+” at the end to add more edits with the following metadata: Fixname, Timecode of when it is, What fix is
Optional comments
Move “status” section before comments; possible to put in notes/edits section
Stronger indicator that the GMO ID is the source file name
Remove source file from note/edit form
Wants a version description for the different GMO IDs
After hearing feedback from the Program Operation Managers, we decided to make the following changes to the UI of the Ingest and Prep workflow.
Optional field for ingest and prep order # - new freeform field
Freeform field to be able to enter translator material id
VCHIP field- dropdown of possible values:
Unknown,NR,TV-Y,TV-Y7,TV-Y7-FV,TV-G,TV-PG,TV-PG-V,TV-PG-S,TV-PG-L,TV-PG-D,TV-PG-S-V,TV-PG-L-V,TV-PG-D-V,TV-PG-L-S,TV-PG-D-S,TV-PG-D-L,TV-PG-L-S-V,TV-PG-D-L-V,TV-PG-D-S-V,TV-PG-D-L-S,TV-PG-D-L-S-V,TV-14,TV-14-V,TV-14-S,TV-14-L,TV-14-D,TV-14-S-V,TV-14-L-V,TV-14-D-V,TV-14-L-S,TV-14-D-S,TV-14-D-L,TV-14-D-S-V,TV-14-D-L-S,TV-14-D-L-V,TV-14-L-S-V,TV-14-D-L-S-V,TV-MA,TV-MA-V,TV-MA-S,TV-MA-L,TV-MA-S-V,TV-MA-L-V,TV-MA-L-S,TV-MA-L-S-V,TV-MA-D-V,TV-MA-D-S,TV-MA-D-L,TV-MA-D-S-V,TV-MA-D-L-S,TV-MA-D-L-V,TV-MA-D-L-S-V,TV-MA-D
By default when open modal record ID auto-assigns to “INGPREP{PROD#}A”
Ability to create new records which would spawn a new row in the modal
Subsequent records will be “INGPREP{PROD#}B”, “INGPREP{PROD#}C”...
would be really cool too actually is if in the mock on the asset dashboard you show a configure view column at the end for Ingest & QC Work Order and then that number displays and you have a way to be taken to that order from the asset dashboard
Optional field for ingest and prep order # - new freeform field
Freeform field to be able to enter translator material id